Case Study – Kansas City Warehousing
How FW Logistics Flexes Technology & Space When Business Booms
Executive Summary
A top 10 automotive supplier was experiencing a variety of internal issues. Their team developed trouble meeting consumer demands on time and tracking inventory accurately. These issues were mainly attributed to a lack of space for their products. After two strikes with their biggest consumer, our Kansas City warehouse had to step in. Our team took control of their software systems and integrated them with FW’s electronic data exchange (EDI) translation system.
This conversion established new terms for both teams:
- Shipping accuracy rate went from an average of 89% to 99.9%
- They still maintain the business three years later
- FW flexes with three different software systems
- Inventory accuracy rate of 99.7% and 99.9% over the last two years
“We track the customer’s inventory for them by integrating with their systems and with a 99.9% accuracy- that’s huge. Our client is successful and that’s what matters.”
-Kollin Spight, Operations Manager FW Logistics- Kansas City
Challenges
As one of the largest automotive manufacturing companies in the country, our client is great at making automotive parts but they clearly needed some help with logistics. That’s why it’s important that they brought the right experts on board.
Given the company’s logistics constraints with space, employees, and technology, they needed a partner who could flex in these areas within the company’s financial budget and would work with them as an extension of their company.
How Flexing Helped
FW Logistics supported the client with climate-controlled warehouse storage for overflow, finished goods, and extra staff members. We also deployed more technology, which made things easier when business was running at high capacity.
It didn’t take long for the company to see results. In just under a week, the automotive supplier had a long-term logistics solution that could be flexed when business demands changed. This went on to solve problems related to space and technology.
Results, Return on Investment and Future Plans
Now three years later, the automotive supplies client still earns the business from that profitable company they were at risk of losing. FW Logistics helped both teams cultivate a seamless partnership that boosted shipping accuracy from an average of 89% to a remarkable 99.9%.
The business has grown enough for FW Logistics to expand their space by 45,000 square feet. Our team tacked on 12 dock doors in 2018 alone.
Working with a logistics company that can flex in every direction has made a dramatic impact on the company. They now have more capabilities to focus their funds on expanding versus investing in liabilities with no guarantee.
A Temperature-Controlled Warehouse Kansas City Can Trust
Businesses have various storage needs, and FW Logistics can serve them all. We offer a range of cold storage options within our climate-controlled warehousing center. Our team constantly monitors the optimal temperature and backup generators to ensure that your products are always in the proper environment.
If you don’t have the space to store it for yourself, FW Logistics can make accommodations for what you need. Our team operates state-of-the-art food-grade technology, which enables us to monitor and control temperatures and humidity levels for food, ingredients, and a variety of other items. We have ample warehouse space in Kansas City, MO—a central location that makes it easy for clients to streamline order fulfillment throughout multiple regions.
Take advantage of optimal inventory control and partner with FW Logistics for flex warehousing support.
